To make a difference, one project at a time.
This document is for: donors, employees and board members
Document approved by: the Board of Directors of the Dufresne & Gauthier Foundation
Effective date: October 30, 2023
Framework: Bill 25
The Dufresne & Gauthier Foundation (hereinafter referred to as "FDG") attaches great importance to the protection of personal information.
In this Privacy Policy (hereinafter referred to as the "Policy"), you will learn how our organization collects, uses, discloses, and protects the personal information you may provide while using this site and the online donation platform (the site and donation collection are hereinafter collectively referred to as the "Services").
We will collect and use your personal information in accordance with the Policy, without exception. By using the Services, you acknowledge that you have read and understood the Policy and you consent to the collection and use of your personal information in accordance therewith.
Principles for the Protection of Personal Information
The FDG is committed to respecting and applying the following principles regarding the protection of personal information.
The expectations for the various stakeholders responsible for applying the Policy are described in more detail below.
Objectives
- Present the principles governing the protection of personal information;
- Define the roles and responsibilities of the various stakeholders in connection with the protection of personal information.
Scope
The rules described in this Policy apply to you if we collect your personal information as part of our activities. For example, this will be the case if:
• You contact us by email, phone, or otherwise;
• You make a donation via our website (hereinafter the "Site");
• You participate in an activity organized by the FDG.
Accountability
FDG is responsible for all personal information it collects and manages, including information entrusted to a third party for processing
1. What personal information do we collect?
We consider "personal information" to be any information about you that allows you to be identified directly or indirectly (for example, by associating it with other information). The personal information we collect generally falls into one or more of the following categories:
For donation forms: your first name, last name, email address, mailing address, telephone number, type and amount of the donation, as well as bank details to complete the transaction.
Certain types of donations may lead to further questions to better define your intentions (for example, a planned gift, a gift in honor of a loved one, or a gift of stock).
For registration forms (for activities, invitations, collaborations or otherwise): your first name, last name, email address, and occasionally your postal code or organization.
For inquiries from you: your first name, last name, email address, and the information you provide in the fields to be completed. We kindly ask you not to send us personal or otherwise confidential information that is not necessary for the performance of our activities.
For individuals who interact with us, whether in person, by phone or email, through social media or otherwise, we may collect any information you provide to us. We will only retain information that is necessary, and we kindly ask you not to send us personal or otherwise confidential information that is not necessary for the performance of our activities.
2. Purposes for which the FDG may collect your personal information
The FDG may use your personal information for the following purposes:
• To manage our relationship with you and the provision of our customer service;
• To identify you in our system;
• To manage our business and its activities;
• To answer questions you send through the Site or by phone;
• To communicate with you by email about our mission and donations;
• To receive and process your donation and to issue tax receipts, where applicable;
• With your agreement, to acknowledge and thank you for your contribution as a donor;
• To communicate with you to inform you of the impact of your donation;
• To produce anonymized statistics and to develop and improve our Services;
• Any other purpose permitted or required by law;
3. When do we collect your information
We may collect your personal information when you make a donation and provide it voluntarily.
For example, we may ask you to provide personal information if you:
• Make a donation;
• Send a question or comment to our organization by email or phone;
• Contact an employee, volunteer, administrator, etc. by email or phone;
• Subscribe to electronic communications, such as our e-newsletter;
• Use features of our Site that require personal information.
Personal information posted, used, or disclosed through a LinkedIn page, Facebook page, or any other social networking site is subject to the privacy policy of those websites and is not covered by this Policy.
When you communicate with us, whether in writing, in person, or by phone, we may collect any information you provide to us. We will only retain information that is necessary for our operations, and we ask that you do not send us personal or otherwise confidential information that we do not need for this purpose.
4. Limitation of personal information collection
The FDG determines the purposes for which it collects personal information and informs the individuals concerned of how that information will be used. The collection of personal information is limited to the information necessary to achieve the objectives specified in this Policy, and we collect and use your personal information in accordance with this privacy policy.
Consent
The FDG collects, uses, discloses, and retains your personal information only with your consent or as required by law. The way it obtains your consent depends on the circumstances and the nature and sensitivity of the information collected. Your consent may therefore be express or implied. If you choose to provide us with personal information, the FDG assumes that you consent to its collection, use, and disclosure as set out in this Policy.
Consent may also be given by an authorized representative. In such a case, you are responsible for obtaining that person's consent. If the FDG wishes to use your personal information for a purpose not indicated to you at the time of collection or not provided for by law, it will ask for your consent before using that information for this new purpose. You may withdraw your consent to the use or disclosure of your personal information at any time by contacting info@fdg.ca.
We consider "personal information" to be any information about you that allows you to be identified directly or indirectly (for example, by associating it with other information). The personal information we collect generally falls into one or more of the following categories:
For donation forms: your first name, last name, email address, mailing address, telephone number, type and amount of the donation, as well as bank details to complete the transaction.
Certain types of donations may lead to further questions to better define your intentions (for example, a planned gift, a gift in honor of a loved one, or a gift of stock).
For registration forms (for activities, invitations, collaborations or otherwise): your first name, last name, email address, and occasionally your postal code or organization.
For inquiries from you: your first name, last name, email address, and the information you provide in the fields to be completed. We kindly ask you not to send us personal or otherwise confidential information that is not necessary for the performance of our activities.
For individuals who interact with us, whether in person, by phone or email, through social media or otherwise, we may collect any information you provide to us. We will only retain information that is necessary, and we kindly ask you not to send us personal or otherwise confidential information that is not necessary for the performance of our activities.
The FDG may use your personal information for the following purposes:
• To manage our relationship with you and the provision of our customer service;
• To identify you in our system;
• To manage our business and its activities;
• To answer questions you send through the Site or by phone;
• To communicate with you by email about our mission and donations;
• To receive and process your donation and to issue tax receipts, where applicable;
• With your agreement, to acknowledge and thank you for your contribution as a donor;
• To communicate with you to inform you of the impact of your donation;
• To produce anonymized statistics and to develop and improve our Services;
• Any other purpose permitted or required by law;
We may collect your personal information when you make a donation and provide it voluntarily.
For example, we may ask you to provide personal information if you:
• Make a donation;
• Send a question or comment to our organization by email or phone;
• Contact an employee, volunteer, administrator, etc. by email or phone;
• Subscribe to electronic communications, such as our e-newsletter;
• Use features of our Site that require personal information.
Personal information posted, used, or disclosed through a LinkedIn page, Facebook page, or any other social networking site is subject to the privacy policy of those websites and is not covered by this Policy.
When you communicate with us, whether in writing, in person, or by phone, we may collect any information you provide to us. We will only retain information that is necessary for our operations, and we ask that you do not send us personal or otherwise confidential information that we do not need for this purpose.
The FDG determines the purposes for which it collects personal information and informs the individuals concerned of how that information will be used. The collection of personal information is limited to the information necessary to achieve the objectives specified in this Policy, and we collect and use your personal information in accordance with this privacy policy.
Consent
The FDG collects, uses, discloses, and retains your personal information only with your consent or as required by law. The way it obtains your consent depends on the circumstances and the nature and sensitivity of the information collected. Your consent may therefore be express or implied. If you choose to provide us with personal information, the FDG assumes that you consent to its collection, use, and disclosure as set out in this Policy.
Consent may also be given by an authorized representative. In such a case, you are responsible for obtaining that person's consent. If the FDG wishes to use your personal information for a purpose not indicated to you at the time of collection or not provided for by law, it will ask for your consent before using that information for this new purpose. You may withdraw your consent to the use or disclosure of your personal information at any time by contacting info@fdg.ca.
5. Use, Disclosure and Retention of Personal Information
Your personal information will not be used without your consent for purposes other than those for which it was collected or in accordance with applicable laws. From time to time, we may use personal information collected for emergent or additional purposes, and if so,
we will modify this privacy policy to include these emergent or additional purposes and obtain your consent before doing so.
We retain your personal information for as long as necessary to achieve the purposes for which it was collected and to comply with our legal obligations.
The FDG may use personal information or disclose it for other purposes if the data subject consents or if required by law.
Examples:
• With service providers who assist the FDG with its activities and Services, including monitoring and analyzing activities on the Site, as well as the operation and maintenance of the Site. These service providers and business partners may only use your personal information for the purposes described in this Policy;
• When necessary to protect the security, property or other rights of the organization, its representatives, and users of the Services, including to detect and protect against fraud;
• If the FDG transfers its assets, in whole or in part, to an affiliated company or a third party. Your personal information will continue to be subject to any pre-existing privacy policy, unless you agree to the privacy policy of the company or third party that acquired your personal information;
• With your consent or when required or mandated by law.
6. Links to Other Websites
The Site may contain links to other websites or Internet resources, including those belonging to our partners or collaborators. When you click on one of these links, you come into contact with another website or Internet resource that may collect information about you voluntarily or through cookies or other technologies.
We are not responsible for the privacy practices or content of any site operated by a third party. As these other sites may collect and process information differently, we encourage you to review and carefully read the privacy policy of each site you visit.
7. Cookies, web beacons, and other similar technologies.
During your interactions with the Services, we may use automatic data collection technologies or services to record and collect information that identifies your computer, tracks your use of this Site, and collects other personal information and information about your Internet browsing habits. This data collection technology may include cookies, web beacons, and other similar markers as part of this Site to enhance functionality and navigation for our visitors.
A cookie is a small data file that is placed on your computer's hard drive and allows it to "remember" information when you visit a site. Web beacons and markers are small strings of code used with a cookie to allow us to record activity on our Site. Internet tags, graphic tags, and other functions similar to web beacons allow us to count the number of users who have visited a particular web page or to access certain cookies. We may use web beacons on this Site to count the number of users and to recognize users by accessing our cookies. Being able to access our cookies allows us to customize this Site and improve your experience on this Site.
The information tracked using these mechanisms includes, but is not limited to:
Your IP address;
The type of browser and operating system used;
The pages of the Site that a user visits;
Other websites a user visited before visiting this Site.
Please note that only the FDG may use cookies on its site. You can refuse or disable cookies by changing your browser settings according to the instructions provided in your internet service provider's help file. Note that by choosing to disable cookies, you may limit your access to some of the personalized features of this Site.
8. Security
To protect your personal information, the FDG uses security measures that take into account the sensitivity of that information.
We maintain reasonable technical, physical, and administrative safeguards to protect your personal information against loss, theft, and unauthorized access. All personal information you provide to us is exchanged via a secure server. Unfortunately, the security of any data transmission over the Internet cannot be entirely guaranteed. Therefore, while we are fully committed to protecting your personal information, we cannot ensure or guarantee the security of any information or personal data you provide to us.
Your personal information will not be used without your consent for purposes other than those for which it was collected or in accordance with applicable laws. From time to time, we may use personal information collected for emergent or additional purposes, and if so,
we will modify this privacy policy to include these emergent or additional purposes and obtain your consent before doing so.
We retain your personal information for as long as necessary to achieve the purposes for which it was collected and to comply with our legal obligations.
The FDG may use personal information or disclose it for other purposes if the data subject consents or if required by law.
Examples:
• With service providers who assist the FDG with its activities and Services, including monitoring and analyzing activities on the Site, as well as the operation and maintenance of the Site. These service providers and business partners may only use your personal information for the purposes described in this Policy;
• When necessary to protect the security, property or other rights of the organization, its representatives, and users of the Services, including to detect and protect against fraud;
• If the FDG transfers its assets, in whole or in part, to an affiliated company or a third party. Your personal information will continue to be subject to any pre-existing privacy policy, unless you agree to the privacy policy of the company or third party that acquired your personal information;
• With your consent or when required or mandated by law.
The Site may contain links to other websites or Internet resources, including those belonging to our partners or collaborators. When you click on one of these links, you come into contact with another website or Internet resource that may collect information about you voluntarily or through cookies or other technologies.
We are not responsible for the privacy practices or content of any site operated by a third party. As these other sites may collect and process information differently, we encourage you to review and carefully read the privacy policy of each site you visit.
During your interactions with the Services, we may use automatic data collection technologies or services to record and collect information that identifies your computer, tracks your use of this Site, and collects other personal information and information about your Internet browsing habits. This data collection technology may include cookies, web beacons, and other similar markers as part of this Site to enhance functionality and navigation for our visitors.
A cookie is a small data file that is placed on your computer's hard drive and allows it to "remember" information when you visit a site. Web beacons and markers are small strings of code used with a cookie to allow us to record activity on our Site. Internet tags, graphic tags, and other functions similar to web beacons allow us to count the number of users who have visited a particular web page or to access certain cookies. We may use web beacons on this Site to count the number of users and to recognize users by accessing our cookies. Being able to access our cookies allows us to customize this Site and improve your experience on this Site.
The information tracked using these mechanisms includes, but is not limited to:
Your IP address;
The type of browser and operating system used;
The pages of the Site that a user visits;
Other websites a user visited before visiting this Site.
Please note that only the FDG may use cookies on its site. You can refuse or disable cookies by changing your browser settings according to the instructions provided in your internet service provider's help file. Note that by choosing to disable cookies, you may limit your access to some of the personalized features of this Site.
To protect your personal information, the FDG uses security measures that take into account the sensitivity of that information.
We maintain reasonable technical, physical, and administrative safeguards to protect your personal information against loss, theft, and unauthorized access. All personal information you provide to us is exchanged via a secure server. Unfortunately, the security of any data transmission over the Internet cannot be entirely guaranteed. Therefore, while we are fully committed to protecting your personal information, we cannot ensure or guarantee the security of any information or personal data you provide to us.
9. Accessibility and accuracy of your personal information
You may request access to the personal information we hold about you by contacting us at the contact details provided below, and we will respond to your request within the timeframes set out in applicable laws. We will need to verify your identity before providing you with the personal information we hold about you. There is no charge for such an access request.
Please note that we cannot authorize access to your personal information where it cannot be separated from information about other individuals, cannot be disclosed for security or trade secret reasons, or is protected by legal privilege. If we are unable to give you access to your personal information, we will notify you of the reasons for refusing access. You may request that your personal information be updated or changed by contacting us at the contact details provided below. We will endeavour to correct or update personal information that you identify as inaccurate or incomplete. Where necessary, changes will also be forwarded to relevant third parties with access to this information.
10. Email Communications
FDG complies with Canada’s Anti-Spam Legislation (CASL) and will not send you electronic communications that violate this law.
If you no longer wish to receive emails from FDG in the future, you can unsubscribe by sending an email to info@fdg.ca. If we do not have your express consent to send electronic communications, we will only contact you for the limited purposes permitted by CASL.
11. Changes to this Privacy Policy
The FDG may, from time to time and at its sole discretion, amend this Policy without prior notice to you. The collection, use, and disclosure of your personal information by the FDG are governed by the version of this Policy then in effect. We will post the most recent version on our Site, taking care to specify the revision date of this Policy at the top of this page. Please check this Policy to ensure you are aware of any updates or changes. By your continued use of our Site following changes to this Policy, you are deemed to consent to the Policy as amended.
12. Your Consent to the Provisions of this Privacy Policy
By using our Services and providing us with your personal information, you consent to the FDG collecting your personal information, and you knowingly consent to the collection, use, and transfer of your personal information in accordance with this Policy. If you do not agree with this Policy, please do not use the Services or provide any personal information. If you do not understand the nature, purpose, and consequences of the collection, use, and disclosure of your personal information to the FDG, please do not use the Services, do not provide any personal information, and contact us using the contact information below so that we can answer your questions or concerns.
Subject to legal and contractual requirements, you may refuse or withdraw your consent to some of the purposes identified in this Policy at any time by contacting us using the contact information below. If you refuse or withdraw your consent, you acknowledge that the FDG may not be able to provide or continue to provide you with certain services or information that may be useful to you.
You may request access to the personal information we hold about you by contacting us at the contact details provided below, and we will respond to your request within the timeframes set out in applicable laws. We will need to verify your identity before providing you with the personal information we hold about you. There is no charge for such an access request.
Please note that we cannot authorize access to your personal information where it cannot be separated from information about other individuals, cannot be disclosed for security or trade secret reasons, or is protected by legal privilege. If we are unable to give you access to your personal information, we will notify you of the reasons for refusing access. You may request that your personal information be updated or changed by contacting us at the contact details provided below. We will endeavour to correct or update personal information that you identify as inaccurate or incomplete. Where necessary, changes will also be forwarded to relevant third parties with access to this information.
FDG complies with Canada’s Anti-Spam Legislation (CASL) and will not send you electronic communications that violate this law.
If you no longer wish to receive emails from FDG in the future, you can unsubscribe by sending an email to info@fdg.ca. If we do not have your express consent to send electronic communications, we will only contact you for the limited purposes permitted by CASL.
The FDG may, from time to time and at its sole discretion, amend this Policy without prior notice to you. The collection, use, and disclosure of your personal information by the FDG are governed by the version of this Policy then in effect. We will post the most recent version on our Site, taking care to specify the revision date of this Policy at the top of this page. Please check this Policy to ensure you are aware of any updates or changes. By your continued use of our Site following changes to this Policy, you are deemed to consent to the Policy as amended.
By using our Services and providing us with your personal information, you consent to the FDG collecting your personal information, and you knowingly consent to the collection, use, and transfer of your personal information in accordance with this Policy. If you do not agree with this Policy, please do not use the Services or provide any personal information. If you do not understand the nature, purpose, and consequences of the collection, use, and disclosure of your personal information to the FDG, please do not use the Services, do not provide any personal information, and contact us using the contact information below so that we can answer your questions or concerns.
Subject to legal and contractual requirements, you may refuse or withdraw your consent to some of the purposes identified in this Policy at any time by contacting us using the contact information below. If you refuse or withdraw your consent, you acknowledge that the FDG may not be able to provide or continue to provide you with certain services or information that may be useful to you.
13. Roles and Responsibilities
13.1 Board of Directors
a) Approves this policy and its amendments, if any;
b) Designates the person responsible for the application of this policy;
13.2 General Management
a) Reviews and recommends this policy and its amendments, if any, to the Board of Directors;
b) Approves guidelines in connection with the personal information protection policy.
13.3 Personal Information Protection Officer
a) Acts as the person responsible for this policy;
b) Manages the application of this policy and its resulting directives;
c) Acts as the person responsible for managing all incidents related to the protection of personal information in accordance with applicable laws.
d) Reports periodically to the Board of Directors on the management of this policy;
e) Acts as the contact person for any questions relating to the protection of personal information.
a) Approves this policy and its amendments, if any;
b) Designates the person responsible for the application of this policy;
a) Reviews and recommends this policy and its amendments, if any, to the Board of Directors;
b) Approves guidelines in connection with the personal information protection policy.
a) Acts as the person responsible for this policy;
b) Manages the application of this policy and its resulting directives;
c) Acts as the person responsible for managing all incidents related to the protection of personal information in accordance with applicable laws.
d) Reports periodically to the Board of Directors on the management of this policy;
e) Acts as the contact person for any questions relating to the protection of personal information.
Contact us
If you have any questions, comments, or concerns about this Policy, or if you choose one of the following options:
- View the personal information you have provided to us to verify its accuracy, update it, or delete it from our records;
- Request that we stop sending electronic communications or any other contact with you;
- Report any violation of this Policy.
Please contact the Privacy Officer as follows:
Valérie Plouffe, Executive Director
Dufresne & Gauthier Foundation
info@fdg.ca